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Executive Coaching
An effective method for developing leaders is to provide them with coaching from someone outside the organization. We have found that in the coaching relationship, the teaching/learning can be more focused and practical than similar content in a seminar setting. Effective coaching complements and supports the managerial relationship. We can have a high level of candor and confrontation, and develop strategies for very specific management situations. Because these are confidential conversations, the degree of openness is often greater than in the discussions with their boss.

Coaching is not counseling. The focus is on work-related challenges and behaviors. Typical issues include: interpersonal or leadership style, strategies for specific relationships and situations, conflict resolution, and managing others. Most coaching engagements include from three to ten meetings. The periodic meetings enable the individual to do "homework" related to the development issues, often involving changing a specific behavior and monitoring the results.
Our Coaching Process
Identification of issues and concerns
(usually through discussion with the individual's manager)
Meeting with the individual
  • talk about learning/development needs and interests
  • establish initial plan
  • determine whether there is a good fit
Decision to proceed
Periodic coaching sessions
  • focus on topics in the development plan
  • assignments between sessions
  • updates to manager
Final meeting of contract
  • review progress
  • decide what/how to report to manager
  • determine if more work is necessary
  • evaluate process
One of the challenges of coaching is to produce a clear deliverable. The typical issues, such as style, approach, relationships, do not lend themselves to easy measurement and few have a clear terminus ("Now my style is right for every situation."). We are also working on behavior that is anchored in people's personality, and so is not readily and dramatically changed. Still, progress can be made and observed.

We have seen executives make significant changes that made a difference in their performance and their relationships with others.
For more information:
  Sample Coaching Agreement
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